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How to use our website
A guide for newcomers to the Internet (Newbies)
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1. A few Navigation
Pointers: |
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Scroll Bars Scroll bars allow you to view a web page that is too big for your screen by allowing you to move the page up and down and side to side in your web browser window. Position your screen pointer with your mouse on the scroll bar, click your left mouse button and hold the button down while you drag the scroll bar in the direction you want the web page to move. |
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Text Hyperlinks
Terminology:
A Website is a |
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Picture Hyperlinks |
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2. How to Select Merchandise |
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"Drop
Down Menus" A Drop Down Menu is a method that we use on our website to display multiple choices for a product but only when you activate it; when not activated the Drop Down Menu stays hidden and keeps our web pages looking neat and uncluttered. The most common way we use them is for color selection for our fabric and nylon webbing pages. To use a Drop Down Menu, simply move your screen pointer with your mouse to the activation button to the right of the selection box, click once with your left mouse button, and a menu will drop down below it. Then move your screen pointer down, as you do so the menu choices will highlight as your screen pointer passes over them. When your choice is highlighted, click you left mouse button again and the Drop Down Menu disappears and the choice you made will be listed in the selection box. If you chose the wrong item, simply click the activation button again and make another choice. Note: Some Web Browsers may display long Drop Down Menus with Scroll Bars, these Scroll Bars operate the same way as the large Scroll Bars on the Web Browser Window. |
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"Quantity Entry Box"
& "Add to Cart Button" After making your selection with the Drop Down Menu (if that product's web page has one), now enter the quantity of that item that you wish to purchase. Mover your screen pointer with your mouse to the empty box with the word "Quantity:" to the left of it, and click the box with your left mouse button. Your text cursor should now be flashing inside the box. Use the number keys on your keyboard to enter the quantity of that item that you wish to purchase. When you have entered the quantity, click on the "Add To Cart" button directly below the quantity box. You will then be taken to the "Shopping Cart Web Page". to complete your order, or to return to the main website to select more items to purchase. Note: If for example you wish to purchase 2 yards of one color fabric, and 2 yards of another color of the same fabric; each color of fabric needs to be added to the shopping cart as a separate item. This will be explained in the next section. |
| 3. Using our "Virtual Shopping Cart" | |
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1. The Merchandise
Confirmation Page Increase / Decrease / Remove Buttons: If you wish to add or remove items you have already selected. For example you selected 2 yards of Red 1000 D Cordura and you just realized you will need 4 yards Red 1000 D Cordura, simply find the Increase Quantity button beside that item and click it two times, pausing about four seconds between each click. Continue Shopping Button: Click on this button if you wish to return to the www.ahh.biz main web page and continue shopping for more items. Check Out Now Button: (Pay by Credit Card or Debit Card) Click on this button if you wish to complete your order and pay online by Credit Card or Debit Card. Printable order Form Button: (Pay by Check or Money Order) Click on this button if you wish to complete your order, print out the order form on your printer, and mail it to us with a check or money order. If you don't have a printer, write down your order number. |
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2. The Shipping Information Page Shipping Method "Drop Down Menu" Click on the Drop Down Menu Activator Button (it looks like a > sign pointing down) and select from the available shipping methods by clicking on your choice from the menu. When selected, your chosen shipping method will be displayed in the menu box when you move onto the information entry boxes. Information Entry boxes Use your mouse to move your screen pointer and click on a box to begin typing information into it using your keyboard. When finished typing in each box use the TAB key on the left side of your keyboard to move on to the next box. Do Not use the ENTER key on this page. If you use the Enter Key, it signals to the "Virtual Shopping Cart" to move to the payment web page, If you do this, simply click the "Back" button on your web browser to go back, and continue entering shipping information. Note that all the fields with an Asterisk (*) next to them are required fields, this is the minimum amount of information we need to ship you your order. You will not be able to complete your order unless you fill out all of these required fields. "Continue With Purchase" Button Clicking this button submits your shipping information and takes you to the payment page if you chose to pay by Credit/Debit Card. If you chose to pay by Check or Money Order, you will be taken to the order confirmation page. |
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3. The
Online Payment Page (for credit/debit card purchases) "Payment Method Drop Down Menu" Select your Credit Card or Debit Card type (Visa, MasterCard, American Express, Discover/Novus). Credit Card Number Entry Box enter your credit card information using the entry boxes, and the Drop Down Menus for the card expiration date. Submit Order Button After Entering your payment Information; Click the “SUBMIT ORDER” button to Finalize your order and receive your order number. When your payment information has been verified (usually about 7 - 30 seconds) you will be taken to the Order Confirmation Page, this will show a copy of your order and your Order Number. Please Print the Order Confirmation Page or Make Note of your ORDER NUMBER in case you need to contact us about your order. |
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4.
About Online Shopping Shopping Online is done with a "virtual shopping cart" which is just a fancy way of saying: you point and click on what you want to buy, the automated system calculates your bill and shipping costs, asks you how you want to pay, and sends us your order when your done selecting. Online shopping is safe, quick and easy; Our shopping cart system uses state-of-the-art 128 bit encryption (a secret coding system) that scrambles your credit card information so that it can be safely transmitted directly to the bank. See our privacy policy for details. We have not had any cases, of credit card information being intercepted or stolen through online purchases from our website, ever. However, for those who are concerned we still offer the option of purchasing offline by faxing your credit card information or by mailing us a check or money order. |
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5.
Finding Information on our Website |
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| Contact Information about our company, such as our
mailing address, phone numbers, and office hours can be found on the CONTACT US page Information about placing orders, and about our business policies can be found on the ORDER INFO page. © 2005 - 2009 American Home & Habitat Inc. www.ahh.biz Specialized Textile Outfitters |
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